Our Perfect Fit Promise guarantees satisfaction with your first pair of underwear or we’ll make it right. You can exchange for a different size or style, or opt for a full refund.
It’s easy, just drop us a line. Please include your order number and preference for an exchange or a refund. We’ll handle the rest.
- Only applies to your first pair of worn underwear. If your first order included more than one pair of underwear, you may return the additional pairs if they are in the original, sealed packaging.
- Requests must be made within 30 days of delivery.
- If you choose to exchange the underwear, we will ship the replacement item free of charge.
- For all other returns and exchanges, please see our standard return policy.