How do I initiate an exchange or return/refund?

To initiate a return for an exchange or refund, click here. After printing your complimentary return shipping label, please place the garment in the packaging you received it in (including the bottom portion of the original packing slip) and send it back to us. You'll receive your refund or credit once the package is in transit. We'll also send you a confirmation email upon receipt.

If you'd rather not print your own label, you can bring your return in-person to a Happy Returns Return Bar location near you— no label or box necessary. You just provide your email address or order number when you arrive at the Return Bar and you'll be refunded immediately. The staff will handle the return from there.

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