How do I initiate an exchange or return/refund?

To initiate a return for an exchange or refund, click here. After printing your complimentary return shipping label, place the garment in the packaging you received it in (including the bottom portion of the original packing slip) and send it back to us. You'll receive your refund and a confirmation once the package is in transit.

If you'd rather not re-package and label your return, you're welcome to drop it off at a Happy Returns Return Bar location near you—no label or box necessary. You just provide your email address or order number when you arrive at the Return Bar and you'll be refunded immediately. The staff will handle the return from there.

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